Pets Best

The Pet Insurance Guide

Overall Personalized Rating: 4.7/5 (Excellent)

Overall Personalized Rating: 4.7/5 (Excellent)


With over 15 years in the industry, Pets Best is one of the pioneers of pet insurance. Founded by a veterinarian, the company's goal is to provide pet owners with accessible care options for their pets and prevent unnecessary suffering for animals.

Key Benefits

  • Low prices
  • Flexible reimbursement and deductible options
  • Easy online experience that makes claims simple

Ratings Summary

Ratings Highlights

Overall Rating
Pets Best offers quality on all fronts. As plans are notably customizable, Pets Best can fit any budget while still providing adequate care and service. This is a good choice for any pet owner.
For those looking for inexpensive pet insurance, Pets Best is a good choice. Though they have plans at multiple price points, their lowest cost plans are some of the least expensive available.
Coverage Offered
Pets Best covers a variety of treatments, making it a good option for those most concerned about what their plan includes and excludes. They have an Accident Only plan for those only worried about injuries. Some treatments and labs are only covered with a plan upgrade, so reading each plan's list of inclusions is a must.
Pets Covered
Pets Best currently covers dogs and cats.
Reimbursement Percent and Deductibles
Pets Best offers reimbursements of 70, 80, and 90%, and allows deductibles ranging from $50 to $1000.
Online Experience
The Pets Best site interface is easy to navigate and convenient to use, both for researching quotes and for filing claims. They also have an app.
Other Services
With a 5% multiple pet discount, Pets Best allows you to save money with each pet you add to your policy after the first one. Additionally, they have a 24/7 helpline for customers to call for quick questions about their pet's health.

Company Background

Founded in 2005 by a veterinarian, Pets Best was created to ensure that pet owners are financially able to support their pets through illness or injury. They aim to provide prompt and curated service to each customer. As of 2019, Pets Best operates under CareCredit.

The Pet Insurance Guide's Reviews Methodology

The Pet Insurance Guide uses a proprietary algorithm to evaluate the pet insurance options presented. The factors we review and rate include pricing, deductible and reimbursement options, breadth of coverage, user experience, discounts, and additional services offered. These factors are evaluated and scored to provide an accurate overall rating for the carrier. We also provide comprehensive reviews of each carrier so our users can find the perfect match for their individual needs. Through hours of research, our team has gathered this invaluable data and perspective to ensure that our ratings and reviews are in-depth, honest, and most of all, helpful to pet owners. Use of The Pet Insurance Guide’s 2022 reviews by third parties without the express written consent of The Pet Insurance Guide is strictly prohibited.